Privacy Policy
Malcom Co., Ltd. (hereinafter referred to as "the Company") hereby establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of customers' personal information in the services provided on this website (hereinafter referred to as "this Service").
Personal Information
Personal information" refers to the personal information as defined in the Act on the Protection of Personal Information. It includes information related to a living individual that can identify a specific person through details such as name, date of birth, address, phone number, contact details, and other descriptions contained in the information (personal identifiable information).
Collection and Purpose of Use of Personal Information
The Company obtains personal information through lawful and fair means.
When collecting personal information, the Company will specify the purpose of use as much as possible in advance and disclose or notify it through this Policy or other reasonable methods. The acquired personal information will be handled in accordance with the disclosed or notified purpose of use.
・Providing information related to sales activities for products or services.
・Responding to customer requests by offering, delivering, or sending products, after-sales services, catalogs, various materials, and samples.
・Using as reference materials for the planning, development, provision, and other business activities related to products.
・Conducting surveys and analysis related to products.
・Notifying customers about exhibitions and other events related to products, confirming participants, and following up after the event.
・Providing information to job applicants and carrying out tasks related to recruitment activities.
・Managing recruitment operations.
・Performing tasks incidental to the above operations.
Change in Purpose of Use
The Company will only change the purpose of using personal information if it is reasonably deemed to be relevant to the original purpose.
In the event of a change in the purpose of use, we will notify customers through our designated method or announce it on this website.
Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties without the prior consent of the customer, except in the following cases or as permitted by the Personal Information Protection Law and other applicable laws and regulations:
・When it is necessary to protect a person’s life, body, or property, and obtaining the individual's consent is difficult.
・When it is particularly necessary for improving public health or promoting the sound development of children, and obtaining the individual's consent is difficult.
・When it is necessary to cooperate with a national agency, local government, or an entity entrusted by them in carrying out legally prescribed duties, and obtaining the individual's consent may hinder the execution of those duties.
When the following matters have been notified or publicly announced in advance, and the Company has reported the provision of personal information to third parties to the Personal Information Protection Commission:
1. The purpose of use includes the provision of personal information to third parties.
2. The types of data provided to third parties.
3. The means or methods of provision to third parties.
4. The provision of personal information to third parties will be stopped upon the individual's request.
5. The method for accepting such requests from the individual.
・Notwithstanding the provisions above, in the following cases, the recipients of such information will not be considered third parties:
1. When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the intended purpose of use.
2. When personal information is provided due to business succession through a merger or other reasons.
3. When personal information is jointly used with a specific party, and the individual has been notified in advance or can easily access information regarding the items of personal information to be shared, the scope of parties jointly using the information, the purpose of use, and the name or title of the entity responsible for managing the personal information.
Disclosure of Personal Information
When an individual requests the disclosure of their personal information, the Company will promptly provide the information to the individual. However, we may choose not to disclose all or part of the information if disclosure falls under any of the following cases. In such instances, the Company will promptly notify the individual of our decision not to disclose the information.
・If disclosure may harm the life, body, property, or other rights and interests of the individual or a third party.
・If disclosure may significantly hinder the proper execution of our business operations.
・If disclosure would result in a violation of laws or regulations.
・Notwithstanding the above, we do not, in principle, disclose information that is not considered personal information, such as access logs and characteristic data.
Correction and Deletion of Personal Information
If a customer’s personal information held by the Company is incorrect, the customer may request correction, addition, or deletion of the information (hereinafter referred to as "Correction, etc.") in accordance with the procedures specified by the Company.
If the Company determines that it is necessary to comply with such a request, the Company will promptly make the necessary corrections.
In the event that the Company makes corrections based on the above provisions or decides not to make corrections, the Company will promptly notify the customer of our decision.
Suspension of Use of Personal Information
If an individual requests the suspension or deletion of their personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that it is being handled beyond the scope of its intended purpose or that it was obtained through improper means, the Company will promptly conduct the necessary investigation.
Based on the results of the investigation, if the Company determines that the request is justified, the Company will promptly proceed with the Suspension of Use, etc., of the relevant personal information.
If the Company decides to suspend the use of personal information or determines not to take such action, we will promptly notify the customer of our decision.
Notwithstanding the above, if the Suspension of Use, etc., involves a significant cost or is otherwise difficult to implement, and if alternative measures can be taken to protect the rights and interests of the customer, the Company will implement such alternative measures instead.
Changes to the Privacy Policy
The contents of this Policy may be changed without prior notice to customers, except as otherwise provided by law or specified in this Policy.
Unless otherwise specified by the Company, the revised privacy policy shall take effect from the time it is published on this website.
Contact Information
For inquiries regarding this Policy, please contact us at the following:
Company name: Malcom Co., Ltd.
Address: 4-15-10 Honmachi, Shibuya-ku, Tokyo, 151-0071 Japan
Email: whq@malcom.co.jp